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Quick Answer

Gaming Marketplace

Frequently Asked Questions

Can I get refunds on items purchased from the marketplace?

As the marketplace sells a range of item types – from Digital Downloads to Online Services – the eligibility, policies and processes for Refunds are specific for each.

For more information on Refunds and Requesting a Refund please see our Terms of Service.

Where do I get help or support on the site?

Besides the many help videos available in the Help Center, you can also log a Support Ticket on our Support Page – where our Support Team will be happy to assist.

What other information is available on the site – in addition to marketplace items?

StackedGame.com is not just a gaming marketplace, it’s also a community where Gamers and Game Creators can share content.

Guides and Walkthroughs can get you past that level or help with a new skill.
The Gaming Q & A is the perfect place to post and solve gaming problems and queries.
Meetups & Events is a great place to go if your looking to connects and celebrate games with your community.
Finally, News and Reviews helps keep you up to date on all that’s happening in the world of gaming.

Are there video clips showing how the different item types are delivered?

The Help Center has many helpful videos for Customers and Sellers. This is a great place to familiarize yourself with how the different items are delivered and how the site works in general.

What types of items are available in the marketplace?

There’s a range of item types to suite how they’re best delivered:

Digital Downloads
Bookable Online Calls
Online Services
Bookable Calls + Digital Downloads (combo item 1)
Bookable Calls + Online Services (combo item 2)

What is StackedGame.com?

StackedGame.com is a Community Marketplace dedicated to Gaming – more specifically to Gamers and Game Creators.

You can buy Digital Downloads, book Online Calls with ProSellers, as well as get Online Services delivered. Read News, Guides and Reviews. Look for Gaming Meetups and Events near you. You can also visit the Gaming Q&A Forums to get your gaming questions answered.

How and when are Sellers earnings paid-out?

Seller’s marketplace earnings are paid into their nominated earnings payment account fortnightly. Seller’s earnings payments are calculated and processed on the following Tuesday (after a 7-day order refund/cancellation buffer period) – for the previous fortnight’s earnings in line with our Terms of Service.

Are there different Seller levels and how are they updated?

Currently there are three Seller levels – Bronze, Silver and Gold. New Seller’s are approved at Bronze level and progress from there. Levels are updated based on a number of factors including:

Total Sales Orders or Total Sales Value
Average Item Ratings
On-time Deliver (for Services)

For more detail on these levels and how they work see our Terms-of-Service.

How do Seller’s upload marketplace items and content to the site?

Sellers have a comprehensive Seller’s Dashboard that gives them access to uploading, checking their sales and earnings and much more.

The site’s uploading process is pretty straight forward with specific, easy to use upload forms.

The forms capture the content and media related to each items. This content is published to our optimized server infrastructure.

What other content can Seller’s publish and can these link back to their marketplace items?

Sellers can upload Game Guides, Video Clip Walkthroughs, Cheat-sheets & Maps, News and Reviews.

There’s a feature to select specific ‘Related Items’ for each of these (that display in the sidebar) – that link back to their marketplace items.

How do you signup to sell items and publish content?

To register as a ProSeller – you’ll complete the the Seller Sign-up form.

The form includes some basic information related to you as a ProGamer or ProGame Creator. We use this input as part of our Seller application review process.

Who can signup to sell on StackedGame.com?

Anyone can submit a Seller Application to sell items and publish content on StackedGame.com.

Seller signup’s are reviewed by our Team to help maintain the quality of the marketplace as well as the items and content on offer.

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Are you looking for a Custom Discord server? You’re at the right place!

Are you looking for a Custom Discord server? You’re at the right place!

Are you looking for a Custom Discord server? You’re at the right place!

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Quick Answer

Frequently Asked Questions

Can I get refunds on items purchased from the marketplace?

Where do I get help or support on the site?

What other information is available on the site – in addition to marketplace items?

Are there video clips showing how the different item types are delivered?

What types of items are available in the marketplace?

What is StackedGame.com?

How and when are Sellers earnings paid-out?

Are there different Seller levels and how are they updated?

How do Seller’s upload marketplace items and content to the site?

What other content can Seller’s publish and can these link back to their marketplace items?

How do you signup to sell items and publish content?

Who can signup to sell on StackedGame.com?

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